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Wednesday
03Feb2010

The iPad is Not a New Idea

The notion of a casual computer (as my colleague Mark Rolston described the iPad to the Wall Street Journal) is actually not a new one. Companies of all shapes and sizes have been trying to figure it out for quite a long time (including Steve Jobs and Apple…since 1983). It’s only now that the technologies required to make it happen have become ubiquitous and cheap enough to make it feasible: wireless and wi-fi, good large touchscreens, low-power but powerful chips, web browsing and email embedded into everyday (everyhour) life, and long-lived batteries.

[Photos by Mark Serr]

I actually worked on a precursor to the iPad back in 1999 or so (I also designed the original iPhone, but that’s another story). This was for a start-up called Qubit, and it only got to prototype stage, but it was fun while it lasted. Even back then it was easy to see that a small tablet could make computing feel much less like work and much more like reading a magazine - something done in spurts and interruptible by family needs.

The intention of the Qubit tablet was actually quite similar to the iPad - casual web and email. Of course back in 1999, the web was still new for a lot of people, and email was not nearly the firehose that it is today. IM, social networking, photo sharing and music streaming were either just for teen early adopters or non-existent. Wi-fi was just starting to become more common in homes, but data usage over wireless was a foreign concept. So the use-case for it was a harder sell, especially at the high price the tablet would have to have sold for given it’s “large” 7-inch or so LCD.


High quality large capacitive touchscreens didn’t exist then, so we had to use a stylus, like a Palm. I designed this little “inkwell” on the side that held the pen either flush to the case, or tilted out for ready usage.

Because the touchscreen was limited, gestures to swipe pages was impossible. Hard buttons to easily scroll, a la Kindle, were used instead, placed where the user’s thumb would be. Because of the hassle of the stylus, we tried to make as much of the high-usage functionality as possible quickly accessible with buttons, without overloading the device with too much complexity.

Like the iPad, the Qubit was intended as a supplement to a desktop or laptop computer. At 1999 prices this was not an attractive proposition. But he question still remains today - if someone has dropped $1500+ on a MacBook, $200+ on an iPhone (plus ~$70/month for fees), will they also be up for spending another $500+ (plus perhaps $30/month in fees) for the times when they don’t feel like pulling out the laptop or the iPhone is just too small?

Only time will tell.

Thursday
28Jan2010

Apple is the Zeitgeist Company

The launch of the iPad yesterday put an exclamation mark on an increasingly obvious point: Apple is the company that has captured the cultural zeitgeist. The massive hype leading up to the event - apparently achieved in a groundswell with very little effort on Apple’s part - shows that they really are the “It” company right now.

Not so long ago, Google claimed that position. The amount of press ink (literal or virtual) that Google has been able to create every single day for the last decade is just astonishing - it is not uncommon to see two or three articles on the same day about some aspect of Google’s business, whether it be a new product or another story about the Googleplex’s free food. No other organization, save perhaps Obama’s election campaign, can claim such a blanket of coverage on such a consistent basis.

But the honeymoon is over and we are in the midst of a mild backlash against Google, and at the same time Apple’s cultural and financial stock has been climbing. No-one sees them as just a maker of over-priced niche products for designery types anymore. They are truly a mainstream mass-culture company that, while focused mostly on consumer electronics, touches into so many other areas of our lives simply because the boundaries between computers, electronics, media, communications and social life have all blurred so thoroughly.

Looking back over the decades, we can see a string of companies that have managed to go beyond being just successful business enterprises and have captured something special in the culture. GM perhaps epitomized this in the 1950’s and 60’s, summed up by the well-known phrase “What’s good for General Motors is good for the country”. GM helped shape the aesthetic and cultural agenda in a way that reached far beyond the automotive realm.

IBM arguably held this position in the 1970’s, and Microsoft in the late 80’s and early 90’s, to be superseded by Google at the turn of the millennium. But none of the tech companies besides Apple have quite been able to win hearts in the same way GM did.

But one thing that all these companies have in common is strong leaders who are not just good business thinkers but are also active in the weeds of product development. Think of Harley Earl at GM, Thomas Watson Jr. at IBM, Bill Gates at Microsoft, Sergey/Larry/Eric at Google, and of course Steve Jobs at Apple. These men all recognized that there is a clear connection between a company’s strategies and the details of the products they bring to market. Ignoring the latter is a good way to scuttle the former.

The iPad is but the latest result of the hand of Steve (with help from a huge team of people of course). The apparent ease with which hype appeared around it is in fact no accident: Apple has invested enormous amounts of work over the years to build a reputation around its products and brand, and that investment is now paying off in spades. Jobs himself is well tapped into the cultural zeitgeist, he transfers that to Apple’s products and strategies, and in turn the company comes to reflect and even steer the zeitgeist.

It’s not magic, but it is hard to do. Very hard. If history is any indication, there is room for only one such company at a time to hold this pre-eminent position, and their time in the sun is temporary. Apple’s winning streak will come to an end, but in the meantime they deserve all the credit they get.

Tuesday
26Jan2010

I've Actually Written a Book...and Here it is

The very first copy, got it today. It looks great - that’s an embossed cover with matte silver foil, quite deluxe. Full production copies coming soon!

Tuesday
26Jan2010

Valentine Typewriter - and Manual

A while back I posted some photos of the Olivetti Valentine typewriter that I’d managed to pick up, an object I’d been coveting for many years. It was in great shape, and included the hard-to-find manual. I finally got around to scanning the manual.

Here’s a picture of the “cover” - the manual is simply cardboard stock printed on both sides, and held together by a piece of string through a punched hole. Very simple. (Click here for a PDF download of the whole manual if you want it - note that it’s 3.7mb)

I love the tone of the manual, which is straightforward but also quite cheery, in keeping with the industrial design of the typewriter itself:

see how crisp and sharp your VALENTINE’s typing is? If you want it to stay like this, give the letters a cleaning every now and then, say once a month. Use the nylon brush moistened with some lighter fluid or gasoline. Another tip: when you are not using the machine, lock the carriage and keep your VALENTINE in its case

(lower case first sentence, and all-caps Valentine are in the original)

They don’t make them like this anymore.

Sunday
24Jan2010

What is Advertising Without Lying?

I just saw a sleeper movie, The Invention of Lying, that poses an amusing premise: what would the world look like and behave like if there were no conception of lying? In the movie, starring Ricky Gervais and Jennifer Garner, everyone tells the absolute bald truth, all the time, even when unprompted. Biting one’s tongue and not saying the truth is not even possible. (If at this point you are recalling Jim Carrey’s Liar Liar and Yes Man, don’t worry, this is a much better and subtler - and subversive - film.)

In response to a stressful situation, Gervais’ character at one point tells The World’s First Lie, and the rest of the movie is about the consequences that come out of that act and realization that there is such a thing as non-truth (one of which is the creation of religion). It’s a new spin on the old adage “In the land of the blind the one-eyed man is king”, except here it’s the man who can lie who suddenly wields power over the gullable masses.

Gervais’ character works for a movie studio as a screenwriter, but all the movies in this world are simple tedious retellings (by a man sitting in a chair reading a book) of historical events. Fiction cannot exist in a world without lying.

This alternate world, which does not even have a word for truth, looks otherwise exactly like ours, complete with all the cars, gadgets and architecture that surround us. But it got me thinking: it’s a fine line between lying and innovation. Both spring from the ability to imagine an alternate reality, and then marshaling the courage of one’s convictions to carry that through to try and convert the present into the new reality.

The goals of lying and innovation are obviously very different, but at their root they have considerable similarities. Could the truth-only world of Gervais’ character exist without the ability to think imaginatively, differently, alternatively? I seriously doubt it.

This point is really driven home by a fantastic commercial in the movie for Coca-Cola, surely a company at the pinnacle of posing a nebulous value proposition in mass-culture’s mind that, when looked at dryly, has little merit. Watch the video above, and enjoy (video won’t embed, so click here or on the image to go to YouTube).