Hello. Here's a Bit About What I Do.
I've spoken extensively at conferences and executive roundtables on innovation, customer insights, and design thinking. I've led over 50 workshops around the world for clients of all types and sizes. I'm available for a small number of talks and workshops each year. Find out more >
I'm author of the book Innovation X: Why a Company's Toughest Problems are its Greatest Advantage, published by Jossey-Bass. (Buy a copy on Amazon.) In addition to the blog on this site I've blogged regularly for Harvard Business Review.
Tweets & Posts
RT @WhatTheBit: is there a German word for how amazing slippers feel until all of a sudden your feet are a hot sweaty mess and you have to take them off
RT @johnmaeda: “The natural sciences are concerned with how things are. Design, instead, is concerned with how things ought to be.” —Herbert Simon (–2001)