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    « Wicked Problems: Understanding Through Practice | Main | Wicked Problems: Pattern Experience »
    Wednesday
    Mar012006

    Say What you Mean, and Mean What you Say

    bakery.jpg
    Why can't more companies be like this? Communicate the essence of what you're about:

    What do we provide? Things that are all good.

    What will your experience here as a customer be? Friendly.

    "Good" and "Friendly" are both terms that are human-speak, not corporate speak, and communicate volumes in two simple words. Furthermore, this bakery (which I drive by every day) is absolutely consistent in their messaging - they use the "Now hiring friendly people" line every time. Sometimes they even accompany it with a big red and white balloon arch, perhaps when the labor market is tight!

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    Reader Comments (1)

    This was what the movie Crazy People was unintentionally all about. Truth in advertising can be pretty funny.

    On another note, the world could use more delicious bakeries.
    March 1, 2006 | Unregistered Commenterniblettes

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